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PagerDuty provides a SaaS-based platform that enables developers, DevOps, IT operations, and business leaders to prevent and resolve incidents that could potentially impact customer experience. This platform allows organizations to proactively manage events that may affect customers across their IT environment, which is crucial for maintaining customer satisfaction, revenue, and brand reputation.
PagerDuty offers a range of features such as native integrations, on-call scheduling and escalations, machine learning, business-wide response orchestration, analytics, and more. These features ensure that the right data is delivered to the right people in real time, every time.
Integrating PagerDuty with Komodor can provide significant benefits for organizations that rely on Kubernetes to deliver services to customers. By combining both tools you can consolidate your incident response efforts in a single platform, meaning that PD will alert on app availability issues or K8s events detected by Komodor, and other alerts from PD will be displayed on a single and coherent timeline on Komodor’s platform.
The integration of PagerDuty and Komodor enables:
Here is a step-by-step guide on how to create an integration between Komodor and PageDuty that automatically creates an incident when there is a problem with a service or any K8s resource:
That’s it! It’s a simple and easy integration to set up.
Here’s a step-by-step guide on how to receive PagerDuty alerts on Komodor’s services timeline:
That’s it! The integration is now configured and you can easily keep track of incidents across both platforms.
Integrating PagerDuty with Komodor can provide significant benefits for organizations that rely on Kubernetes to deliver services to customers. By enabling faster incident resolution, increased visibility, seamless incident management, improved collaboration, and enhanced automation, the integration of these two platforms can help organizations maintain uptime, minimize MTTR, and improve customer satisfaction.
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